Tech Support for Students
Our dedicated team is here to help you navigate and resolve any technology-related issues you may be encountering. Below are some key resources that should help you get started.
Your first stop for any tech-related issues should be on this webpage. Here you can find a variety of resources for troubleshooting common problems and information about UAHT’s technology for students.
If you are unable to find the information you need to answer your questions or solve your issue on this webpage, the UAHT Help Desk is your next step.
- Enter your @spike.uaht.edu student email address (in the event it is not working then use a personal email). A link to the Help Desk will be sent to this email address.
- Check the email you entered for the link to submit a helpdesk request.
- Select the “+Submit a ticket” button of the UAHT IT Helpdesk webpage. Please be specific in describing your issue.
- One of UAHT’s functional area experts will be in contact by email and/or phone to help resolve your issue.
Workday Student is implemented on UA System campuses to manage the administrative processes involved with student records, financial aid, student accounts, academic advising, and admissions.
As a student, you will use Workday to explore course schedules, review your financial aid, view grades, track your academic progress, manage your student account, and pay tuition and fees.
For training and tips please visit: Workday Training for Students.
Microsoft Applications | Student Email Account | Workday Student Account
As a UAHT student, you have access to a suite of Microsoft applications. Your Microsoft Student Account will provide you with one-stop access to all your school applications such as Workday Student, Outlook (student email account), Word, Excel, PowerPoint, Blackboard, One Drive, and OneNote. Student accounts are created when students are fully admitted. New students will receive an email with their Microsoft and Workday login information at the email address that was supplied on the admission application.
How to login:
- Check your email to make sure you have received your UAHT Student Account login credentials.
- Login to https://myapplications.microsoft.com
- Your username will be the first initial of your first name, your full last name, last 4 digits of your Workday Student ID, @spike.uaht.edu.
- Your password will be capitalized first initial of your first name, capitalized first initial of your last name, “@”, 8-digit date of birth. (No spaces or dashes)
Example Student Login:
Name: Jane Doe
Workday Student ID: 123456789
DOB: January 1, 1999
Username: jdoe6789@spike.uaht.edu
Password: JD@01011999
If you're having trouble accessing or using these applications, the UAHT Help Desk, can assist you.
Student Email Forwarding | Moving Files
Students who have attended UAHT before Fall 2024 will have an @student.uaht.edu email account through Gmail. Please start preparing now to move your files and work to your new UAHT Student Email account, @spike.uaht.edu. If the @student.uaht.edu Gmail account is linked to other accounts start preparations now to unlink this account. Check your @student.uaht.edu Gmail account for more information!
How to forward UAHT Student Gmail account to UAHT Spike Outlook account
How to move files from Google Drive to Microsoft One Drive
Blackboard is our online learning management system. Here, you can access course materials, submit assignments, and communicate with your classmates and professors. If you're experiencing problems with Blackboard, contact your instructor or submit a ticket through the UAHT Student Help Desk.
Respondus is our online test proctoring service for online courses.
MyUAHT (Campus Connect) will be available for students to log in to their accounts for class schedules, financial aid, and student account information for Spring 2024 and Summer 2024 until August 9th.
MyUAHT will not be used for Fall 2024 and forward. To register for Fall 2024 courses, access financial aid awards, and conduct all other business students will use Workday Student for Fall 2024.
Remember, our team is here to help you navigate any technology-related issues you may be encountering. Please contact us for help.