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– Information Technology

What do Computer Support Specialists and Web Developers and Digital designers do?

Provide help and advice to computer users and organizations. These specialists either support computer networks or provide technical assistance directly to users. Web Developers and Digital designers create and maintain website(s). They are also responsible for a site’s technical aspects, such as its performance and capacity. These are measures of a website’s speed and how much traffic the site can handle. In addition, web developers may create content for site(s). Digital designers develop, create, and test website or interface layout, functions, and navigation for usability.

Responsibilities Include:

Computer support specialists typically do the following:

  • Test and evaluate existing network systems
  • Perform regular maintenance to ensure that networks operate correctly
  • Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems
  • Set up or repair computer equipment and related devices
  • Train users to work with new computer hardware or software, such as printers, word-processing software, and email

Web Developers and Digital Designers typically do the following:

  • Meet with clients or management to discuss the needs, design, and functionality of a website or interface
  • Create and test applications, interfaces, and navigation menus for a website
  • Write code for the website, using programming languages (HTML or XML)
  • Work with graphics and other designers to determine the website’s layout
  • Integrate graphics, audio, and video into the website
  • Create prototypes and mockups of websites or applications
  • Design and develop graphics

Information security analysts typically do the following:

  • Monitor their organization’s networks for security breaches and investigate when one occurs
  • Use and maintain software, such as firewalls and data encryption programs, to protect sensitive information
  • Check for vulnerabilities in computer and network systems
  • Research the latest information technology (IT) security trends
  • Prepare reports that document general metrics, attempted attacks, and security breaches
  • Develop security standards and best practices for their organization
  • Recommend security enhancements to management or senior IT staff
  • Help computer users when they need to install or learn about new security products and procedures

Job Outlook:

Employment of computer support specialists is projected to increase 9 percent from 2020 to 2030. Employment of Web Developers and Digital Designers is projected to grow 13 percent from 2020 to 2030, much faster than the average for all occupations.

More information:



Median Annual Pay – Computer Support Specialists


Median Annual Pay – Web Developers and Digital Designers


High-End Earners


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